Privacy Policy and Cookie Policy

1. Scope

We, Dash  ("Dash.la"), take the protection of your personal data seriously and protect your privacy when processing them in accordance with the applicable data protection regulations.

This privacy policy informs you as a visitor of the Dash websites, as a user or customer of the online platform of Dash, a Dash App or other services of Dash (together also "Dash Services") which of your personal data is processed by Dash and for which purpose. The Dash Services are not aimed at minors.

Information on the processing of personal data of chauffeurs can be found in the Chauffeur Privacy Policy (e.g. in the Chauffeur App).

2. Name and Contact Information of the Controller

The controller for the processing of data within the meaning of the General Data Protection Regulation (GDPR) is:

E-Mail: info@godash.au

You can find further information on Dash in the Legal Notice

3. Contact Information for the Data Protection Officer

You can contact our data protection officer confidentially by mail to the above-mentioned address. Alternatively, you can contact our data protection officer and our data protection crew by e-mail to: dataprotection@godash.au.

4. Data Security

Dash uses appropriate technical and organizational security measures to ensure a level of protection for personal data appropriate to the risk, taking into account the state of the art, implementation costs and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and the degree of risk. The transfer of personal data between your end device and Dash is generally carried out in an encrypted form (TLS encryption). You can identify an encrypted connection for example by the lock symbol in the address line of your browser.

If you communicate with us by e-mail, access by third parties cannot be ruled out. Blacklane also uses transport encryption for e-mails in general. But in the case of confidential information, Blacklane recommends using the postal way or fully encrypted e-mail communication (PGP). Please let us know if you would like to correspond with us by e-mail in an encrypted form so that we can give you information on the relevant addresses and public keys.

5. Provision of the websites

When visiting Dash websites for information purposes, i.e. even without your registration, data is automatically collected regarding the usage through your browser (hereinafter “surf data”). This includes your IP address, the status code, the Dash websites visited, date and time of the server request, browser type and browser version, referrer (website visited beforehand), files transferred and data volume. The surf data is stored by Dash in so-called log files. If you visit Dash websites without having a Dash account, we will not know who you are.

We inform you about the cookies and analysis services used by Dash in section 6. Otherwise, your surf data will not be provided to third parties. The processing of surf data is mainly carried out to establish and maintain the technical connection when surfing the internet. This data is also used by Dash in a pseudonymized or anonymized form in order to analyze the use of our websites, to design and improve the Dash services to meet demand, to recognize and eliminate technical or process-related disruptions and problems and to prevent illegal use of the Dash services (e.g. fraudulent booking, cyberattacks).

Stored log files are erased or anonymised, provided they are no longer required to ensure the general functionality of Dash services. Dash retains the log files only insofar as you have consented to this or if there are legal retention obligations.